Privacy Policy for Wonderstruct

Effective date: September 2, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Wonderstruct LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

At Wonderstruct, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other identifiers you provide when you contact us, sign up for updates, or engage with our services.
  • Technical Information: IP address, browser type, operating system, and device information collected automatically through cookies or similar technologies.
  • Usage Information: Pages visited, links clicked, time spent on our website, and other analytics data.
  • Communications: Information you provide when you reach out for support, feedback, or inquiries.

2. How We Use Your Information

We use your information to:

  • Provide and improve our website and services.
  • Respond to inquiries and communicate with you.
  • Send updates, newsletters, or promotional messages (if you opt in).
  • Analyze website usage and improve functionality.
  • Comply with legal obligations and enforce our terms.

3. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service Providers: Vendors who help us operate our business (e.g., hosting services, analytics providers, communication tools).
  • Legal Authorities: If required to comply with law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. International Data Transfers

If you access our website from outside the United States, your information may be transferred, processed, and stored in the U.S. or other countries. We take steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws (including the EU/UK GDPR).

5. Your Rights

Depending on your location, you may have the following rights:

  • Access & Portability: Request a copy of your personal data.
  • Correction: Request updates or corrections to inaccurate information.
  • Deletion: Request that we delete your information, subject to legal obligations.
  • Opt-Out of Marketing: Stop receiving promotional emails by using the unsubscribe link in our messages.
  • Do Not Sell/Share My Info (CCPA/CPRA): California residents may opt out of the sale or sharing of personal data.
  • Withdraw Consent (GDPR): Withdraw previously given consent to data processing.

To exercise your rights, contact us at: support@wonderstruct.co.

6. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyze traffic, and provide personalized content. You may control cookies through your browser settings. Some features may not function properly without them.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookies Policy.

7. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.

7.1 SMS Opt-In Data

We collect the following information related to SMS messaging:

  • Mobile phone number
  • Opt-in records and timestamps for all communication channels
  • The specific types of messages you consented to receive (marketing, transactional, or both)
  • Records of your opt-in method (website form, paper form, QR code, etc.)

We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

8. Data Sharing & Security

We implement reasonable technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

SMS Data Exclusion

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

9. SMS Messaging & Compliance

Text Message Program Terms & Conditions
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By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

  • You can cancel SMS notifications at any time by replying "STOP" or "UNSUBSCRIBE"
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately

Message Frequency & Content

  • Message frequency varies based on your interactions with our business. You may receive up to 4 messages per month for non-marketing communications, and up to 6 messages per month if you opt in to marketing communications
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help & Support

  • Reply "HELP" for assistance or contact us at support@wonderstruct.co
  • Customer support is available during regular business hours

Carrier Information

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

9. Children’s Privacy

Our website and services are not directed to children under 13 (or under 16 in the EU/UK). We do not knowingly collect personal data from children. If we discover such a collection, we will delete the data promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Wonderstruct
Email: support@wonderstruct.co
Address: P.O. Box 1124, Denver, CO 80201

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